Terms and conditions

  1. Introduction

Welcome to our website lesateliersdamazoni.com (hereinafter referred to as "the Site"). By accessing or using our Site, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site.

  1. Legal Information

Company name : SRL Les Ateliers d'Amazonie
Address : Boulevard Saint Michel, 47 - 10140 Brussels - Belgium
Registration number : 0458.580.465
VAT NUMBER : BE0 458.580.465
Contact us at [email protected]

  1. Scope of application

The present terms and conditions apply to all sales of products and services made by SRL Les Ateliers d'Amazonie on the Site.

  1. Products and availability

The products offered on the Site are subject to availability. We do our best to keep information on product availability up to date, but in the event of an error, we will inform you as soon as possible.

  1. Ordering and payment
  • Ordering: By placing an order on the Site, you agree to purchase the selected products according to the present conditions. You will receive a confirmation e-mail once the order has been validated.
  • Payment: Payments must be made at the time of ordering. We accept [list payment methods, e.g. credit card, PayPal, etc.]. All transactions are secured by encryption.
  1. Price

All prices displayed on the Site are in euros - € and include VAT, unless otherwise indicated. Delivery charges are added to the total amount when the order is placed. We reserve the right to modify our prices at any time, but products will be invoiced at the rate in force at the time of the order.

  1. Delivery
  • Delivery times : Delivery times vary according to delivery address and product availability. SRL Les Ateliers d'Amazonie is not responsible for delays caused by events beyond our control.
  • Delivery costs : Delivery costs are indicated before the order is validated and are calculated according to the destination and weight of the package.
  1. Return Policy and Right of Withdrawal
  • Right of withdrawal: In accordance with applicable legislation, you have a period of 14 days from receipt of the products to exercise your right of withdrawal without having to give any reason.
  • Returns : Products must be returned in their original, unused condition and in their original packaging. Return shipping costs are at the customer's expense, except in the case of a defective product or order error.
  • Refunds: Once the product has been returned and checked, we will refund the amount paid within 15 working days.
  1. Warranty

All products benefit from the legal guarantee of conformity and the guarantee against hidden defects. In the event of non-conformity of a product sold, it may be returned, exchanged or reimbursed.

  1. Liability

SRL Les Ateliers d'Amazonie cannot be held responsible for any damage resulting from the use of the Site, products sold, or unauthorized access to the Site.

  1. Intellectual Property

All elements present on the Site, including texts, images, logos, and graphics, are the exclusive property of SRL Les Ateliers d'Amazonie or its partners and are protected by intellectual property laws. Any unauthorized reproduction, modification or use is prohibited.

  1. Personal data

We undertake to respect the confidentiality of your personal information in accordance with the laws in force. The information we collect is used exclusively to process your orders, and is never sold to third parties. For more details, please consult our Privacy Policy.

  1. Changes to the Terms and Conditions

SRL Les Ateliers d'Amazonie reserves the right to modify these Terms and Conditions at any time. The modifications will take effect as soon as they are published on the Site.

  1. Applicable Law and Jurisdiction

These Terms and Conditions are governed by the laws of Belgium. Any dispute shall be submitted to the exclusive jurisdiction of the Courts of Brussels in the French language.

  1. Contact

If you have any questions about these Terms and Conditions, you can contact us via :

  • Email : [email protected]
  • Telephone : +32 472 05 61 78
  • Postal address: [Boulevard Saint Michel, 47 - 1040 Brussels - Belgium